Service Manager

Markazia عمان, الأردن تم النشر 2026/07/29 08:15:39 تنتهي 2026-09-27 الرقم المرجعي: JB5472886

جديد

الوصف الوظيفي

as mentioned in Service manager Job Profile.

Plan
1	To develop and agree annual service, parts operating plans and budgets, covering long, medium and short term objectives, to achieve agreed financial, market, productivity and resource control targets including:
1.1	Describe and assess market potential and revenue forecasts.
1.2	Develop operating expense, capital budgets and profit improvement targets.
1.3	Agree plans and budgets with General Manager and inform Service staff to maintain commitment and motivation.
2	Create, obtain agreement for and implement sales, merchandising, advertising and promotion plans to support the achievement of Aftersales Plans and Budgets.
3	To establish, implement and regularly review any suitable training program for all staff to ensure the progressive development of Service Personnel.
4	Contribute as a member of the management team to the development of the business and to the public relations activities of the dealership.
Organize
1	Create and agree the organization and staffing for the Service Department to ensure the efficient achievement of objectives including:
1.1	Develop organization structure, job descriptions and employee profiles.
1.2	Carry out interviewing and selection as required.
1.3	Ensure adherence to all employment procedures in line with existing legislation and company policy.
2	Create and establish control systems for all departmental resource-material, financial and personnel and monitor daily all factors affecting the achievement of plans. Assess trends in all key indicators; agree corrective action and implement in a timely manner.
3	Maintain Service areas to agreed housekeeping standards and ensure effective display of parts and accessories to promote Parts Sales.
4	To ensure all customer enquiries and complaints are resolved in a competent and timely manner.
Control
1	Utilize monthly management accounts system to monitor and control department productivity and profitability.
2	Monitor continuously the achievement of service levels and ensure effective support to the Sales Department.
3	Ensure all activities are carried out with due regard to customers and employees’ health, safety and welfare.
4	Ensure service staff compliance with all company’s standard operation procedures and policies.
5	To carry out all other duties as required.

المهارات

E.	Required Skills
Technical Skills		Behavioral Skills
1-	Sound technical knowledge in Automotive industry	1-	Leadership, Emotional Intelligence and Team Management
2-	Strong analytical approach to problem resolution	2-	Strive for Quality, Strive for Excellence and Winning Attitude
3-	Excellent negotiation skills	3-	Creativity and Problem Solving
4-	Good Finance and accounting knowledge	4-	Business Ethics and Commitment
5-	Strong multi-tasking and organizational skills	5-	Communication, Customer Focus and Team Work

تفاصيل الوظيفة

المسمى الوظيفي

Service Manager

مكان الوظيفة

الأردن

المدينة

عمان

الدور الوظيفي

الإدارة

الحالة الوظيفية

دوام كامل

نوع التوظيف

دوام كامل

المرشح المفضل

المستوى المهني

إدارة

Markazia

وظائف ذات صلة

مشاهدة الكل

إرفاق

Service Manager

الوصف الوظيفي

المهارات

تفاصيل الوظيفة

المرشح المفضل

Markazia

وظائف ذات صلة

الشركة

المصادر

معلومات الاتصال

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